Customer Service for Hospitality and Tourism. 3 ed, Paperback/***
A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also ac…
Aproximativ 5 rezultate (1,03 secunde)
A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also ac…
A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also ac…
A critical overview of the core theories, concepts and ideas that have shaped the way we think about tourism. Divided into six parts, it loo…
Provides in-depth insights, practical examples, and best practices . Explores the real-world implementation of AI technologies, highlighting…
A unique and user-friendly text which advances managerial views on how the event industry is transforming. Packed with international real-li…